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Unable to use my account after payment

DistroKid - Unable to use my account after payment
DistroKid - Unable to use my account after payment
DistroKid - Unable to use my account after payment
DistroKid - Unable to use my account after payment
DistroKid - Unable to use my account after payment
DistroKid - Unable to use my account after payment
I successfully payed distrokid using my credit card, and they have charged me so I upload my one track so few minutes there telling me that I can't make use of my account I have to update my card so that I will continue so I really don't understand what they really mean by I should update my card, now I can't make use of my account while they charged me already for the payment that I have done, and now I can't make use of my account please checkout this problem for me, I will be happy if my request is granted.
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#3503486 Review #3503486 is a subjective opinion of poster.
Preferred solution
I already payed distrokid and they debited me so why are they telling me that I should update my card, I want distrokid to help me and give me the full access to my account since I payed them already
New Reviewer

I miatkenly request name change two times

DistroKid - I miatkenly request name change two times
i mistakenly change my name two times will like to keep the first change Eye City and cancel the last request name please
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#3718016 Review #3718016 is a subjective opinion of poster.
Location
Accra, Greater Accra Region
Preferred solution
i mistakenly change my name two times will like to keep the first change Eye City and cancel the last request name please

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Missing streams and money

Your website is lying about my streams so they dont have to pay me my money. Ive contacted my lawyer already and I he will be responding from now on. My email is kaikailaiINC@***.com My artist name is Kai Mazaku
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#3717059 Review #3717059 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund
New Reviewer

Monetization

Good morning DistroKid, I just realized in YouTube that my songs cant be monetized because you hold the rights to my songs. I dont know why it should be so and want an explanation and my rights back. Yours faithfully Frederick Tsanu Ftsanu@***.com
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#3708896 Review #3708896 is a subjective opinion of poster.
Location
Winterthur, Zurich
Preferred solution
I just realized that you own the rights for my songs and I want to know why.And I want my rights back. I created the song myself and own all rights on it

In my songs to be free on Instagram on Facebook

2.5
DistroKid - In my songs to be free on Instagram on Facebook
DistroKid - In my songs to be free on Instagram on Facebook
I gave my video to people to post for me on Facebook to get popularity and they are complaining about copyright please IAM a new artist people need to know me , my name faith ode artists name , Faith odemwingie osabuohien , please I need to remove all the copyright claim on Facebook and Instagram ,
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#3697964 Review #3697964 is a subjective opinion of poster.
Location
Valencia, Valencia

I am not happy

2.5
DistroKid - I am not happy
My song is restricted in so many companies , I need my song or my video to be free on Facebook ,as a new single I need popularity people need to know me on Instagram and Facebook please remove the copyright placed on people Facebook page and Instagram I gave them the right to share my song thanks faith osabuohien
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#3697934 Review #3697934 is a subjective opinion of poster.
Location
Valencia, Valencia

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Still waiting for be on the correct spotify

2.5
I just released starvin b - dads house but for some reason u have put it on a random spotify channel and not the correct page and u have *** me for about 1k of promotion money, please fix problem
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#3697593 Review #3697593 is a subjective opinion of poster.
Loss
$1000
Preferred solution
My music to be in the right place as ur costing me alot of money

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Mechanical Royalties

another artist has uploaded music I wrote and recorded; through your distribution company (the release date was 6/16/22) I was not paid not had any prior knowledge I am contacting you to make sure I am scheduled to collect my mechanical royalties from all digital sales that are due. Please contact me soon as possible.
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#3689399 Review #3689399 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
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My credit card was declined

Hi, What is going on here? I'm an artist and my credit card was declined. And I don't understand why.
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#3681520 Review #3681520 is a subjective opinion of poster.
Location
Riga, Riga

No income from this ?help

2.2
I'm not received anything from you from my single I'm free what is it I thought I would be on pandora Help me understand why?

User's recommendation: Be more committed to the artist.

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#3674113 Review #3674113 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Change of name

4.0
I noticed that over 60 artists have the same name as me - Dede - on your list. Among the list, I can hardly identify which is mine. Therefore, I want to change my name to ELSON FRANCIS. I would be glad if you could put this to effect because the circumstance has hindered me from uploading my songs. Please advise.
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#3669908 Review #3669908 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Service
Music And Arts Customer Care
Pros
  • Put out music fast
Preferred solution
Name change, to Elson Francis.

There needs to be a phone number!!

1.0
There needs to be a number so I can contact SOMEONE! Not a robot. I need my money and I have no way to get help. The robot doesnt help at all! I didnt have a problem before transferring money now all the sudden I do.. very frustrating!

User's recommendation: If there’s something other than distokid- use it.

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#3662334 Review #3662334 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

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Having to purchased my song on Amazon music

I have a song on Amazon music. I am trying to purchased the song but it is not being done, can I get a contact to call me so they can guide me in the process?
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#3656645 Review #3656645 is a subjective opinion of poster.
Location
Port Maria, Saint Mary
Preferred solution
Let the company propose a solution

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Demande de partenariats

Bonjour, Je souhaite démarche un partenariat avec distrokid pour pouvoir distribuer plusieurs artistes dans mon pays (Mali). Je souhaiterai avoir des accès à des comptes pour des les artistes puisse connaitre leurs statistiques de royaltie. Cordialement
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#3652328 Review #3652328 is a subjective opinion of poster.
Location
Bamako, Bamako
Preferred solution
Partenariat

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Pre-sale is not showing up

DistroKid - Pre-sale is not showing up
Hi, my name is Cassandra Jewel. My song So Empowered is going live this Friday, June 10 2022. My pre-sale is supposed to be showing up (started on June 3rd) however anytime I go to click the link it is saying it is not available in the United States. Can someone please help me with this as I have also paid for this advantage. I have attached a photo showing what pops up.
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#3644320 Review #3644320 is a subjective opinion of poster.
Location
New Orleans, Louisiana
New Reviewer

I have no story. I would like to be at a set up an open line of communication. With the services provided been distribution to all social media platforms. My contact information is 803-748-**** thank

Nothing wrong has happened. What I am trying to do is contact someone via email or phone number. Feel free to contact me back at your nearest convenience. 803-748-**** email address maxdollars1000@ @gmail.com.
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#3642050 Review #3642050 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • Great for getting your work out there
Cons
  • No one to talk to
Loss
$1
Preferred solution
Start

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