Distrokid
Distrokid Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Distrokid has 2.2 star rating based on 678 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend Distrokid to a friend or colleague.
- Rating Distribution
Pros: Cheap, Put out music fast, Can get your music to online platforms fast.
Cons: Impossible to get in contact with customer service, Lost opportunities & revenue from poor customer service, No customer service when you need help.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Distrokid has 2.2 star rating based on 678 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend Distrokid to a friend or colleague.
- Rating Distribution
Pros: Cheap, Put out music fast, Can get your music to online platforms fast.
Cons: Impossible to get in contact with customer service, Lost opportunities & revenue from poor customer service, No customer service when you need help.43% of users think that Distrokid should improve its Customer Service.
39% of users say that they might use Distrokid in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "DONT USE DistroKid", "Take your business elsewhere", "I do not recommend DistroKid to any artist. If you value your royalties, your music, and your legal rights, stay away. DistroKid withheld my money, took my music down without cause, and offered no real support. There are better, more transparent distributors out there who actually respect independent artists.", "Good help", "Call me 203-260-****".
Most users ask Distrokid for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Distrokid Reviews
"General info (rolling lyrics, etc)"
They hung up before talking. I would just like to talk to somebody about a couple of questions regarding my DistroKid account.
"25 days waiting for them to process my withdrawal of my money."
Haven't received payment in 25 days. This is unlike them. I used to speak highly of this platform now I'm completely aggravated.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
25 days waiting for them to process my withdrawal of my money.
Haven't received payment in 25 days. This is unlike them. I used to speak highly of this platform now I'm completely aggravated.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rheinbach, North Rhine-Westphalia
Missing payment from DistroKid
No answer, no reason given due to a missing Payment FROM DistroKid, but on the app the status of the payment is COMPLETED, I NEVER GOT MY MONEY!!!
- No payments no assistance
Preferred solution: Full refund
User's recommendation: DONT USE DistroKid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
My account doesn’t work
My music is not uploading on any platforms and its not being released only processing and it goes pass the release date with no updates i
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaving a issues with receiving money
How come DistroKid is only paying me so little and not paying me the correct amount for my music being played? I've been putting out albums and songs daily, and I'm only making $0.12, $0.25, or $0.75 when I'm putting out 12 songs and five songs an album, 10 songs an album, and they’re all over YouTube, Spotify, Pandora, and iTunes. Now I go back on YouTube, and all my music is taken down because now DistroKid wants $25.
- Help you put your music out there in the platform
- Yeah
- But they also take money out of your pocket that you use to help with your music out there and to pay to put your music out there and they only pay you a couple cents
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Union City, New Jersey
Resolved: No respond many complaints , can’t call phone always busy and no hope
Company fixed the issue and I have been provided with apology.
I uploaded orca code about a couple weeks ago it was too slow so I deleted it and posted it again a little bit faster , and it was probably misunderstood , maybe I deleted it too fast and didnt wait a couple days until completely off all the platforms and then upload it again Im sorry
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI put the wrong cover up for the song it not the right photo
How can I correct my issue and put the correct photo on the cover for my new song 'Nasty Cowboy'? The other photo would be fine, but my name is spelled wrong on it. Correct the name or use the photo I sent.
Preferred solution: My cover changed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Union City, New Jersey
Horrible accident
I am deeply apologize and deeply embarrassed. And very surprised, but seems to be that.
Last night, I was telling a story. About my issue with my last. Track orca code , but when I woke up the next morning, my font wasnt next to me , seems to be that my ex-girlfriend took my phone and post horrible email and terrible reviews. Please forgive me.
I deeply apologize. Im trying to change everything right now as I speak.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sedalia, Missouri
DistroKid is holding my money and falsely removed my music
Ive been with DistroKid as an artist under the name Dang CJ, and Im extremely disappointed with how theyve handled my account. Theyve withheld over $1,700 in royalties from me for more than six months, without any valid explanation or access to withdraw my funds.
To make matters worse, they took down all of my music due to a false copyright claim, which I believe was either an error or mishandled completely.
Despite this, DistroKid continues to collect royalties on my music and I can see the money accumulating in my account but I still cant access a single dollar of what Im owed.
Ive tried to contact support multiple times and have received no clear resolution. This situation feels like theft, and if its not resolved immediately, I will be pursuing legal action.
If youre an independent artist, think twice before using DistroKid.
Their lack of transparency, poor customer service, and apparent unwillingness to pay artists is unacceptable. CJ Jones / Dang CJ
Preferred solution: I want $1,700 paid now, my music restored or explained, full earnings accounting, and promises this won’t happen again. Otherwise, I expect an apology, legal action, and help switching distributors.
User's recommendation: I do not recommend DistroKid to any artist. If you value your royalties, your music, and your legal rights, stay away. DistroKid withheld my money, took my music down without cause, and offered no real support. There are better, more transparent distributors out there who actually respect independent artists.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized payments
Is about payment going out of my account.
I paid but you guys still charged me money today and still want charge more Im not happy with this and Im requesting refund.
- Thanks
- Thank you
Preferred solution: Full refund
User's recommendation: No extra payment to go out at least if I know.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel and return my payment
It changed my card twice I really would like my refund of the 22.99 thank u and have a blessed day I had paid 24.99 a head of time to restore my account with DistroKid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Webster, Massachusetts
No contact
It's like it's set up to take your money. No real live person to talk to.
They keep trying to charge me $109 for something I've never signed up for, and they have no way to reach them on the phone, just a bot writing messages.
- Good for promoting
- Try to take your money
Preferred solution: I would like for them to to stop trying to take my money when I'm not signed up for anything
User's recommendation: Take your business elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMultiple errors on Apple music
My last project got taken down for some reason, and on my Apple Music for Artists page my numbers went down significantly in terms of listens, and I'm not sure why. Last but not least, there is a song called 'Feeling Great' by Cleezy2x ft.
2Playa on my top songs right now, and that 2Playa is not me. I'm not sure if my listens went to the other 2Playa, but I need it fixed along with my project, Mayweather, to return to Apple Music.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Need a return to my bank/ I’m not a member any more
My bank was charged by my mistake while I stopped my membership
Please return the charge of $94 to my bank- Mountain America Credit Union I will hopefully become a member again when my time for songs comes back.
User's recommendation: Be ready.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money
My money disappeared. I changed my bank information, and all of my money says zero now. How do I go about this situation?
- I can post my music
- It takes a little time for the money too come
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAn insincere answer
The answer is slow and insincere, there is no answer to the question yet, and I avoid it without giving an exact reason. I have no willingness to solve the problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelete a song
I cannot delete my song 'Reality' off the platform. This is terrible for poor production on my behalf.
However, I can't take the song titled 'Reality' offline.
It's very distorted, and this lowers my ratings. It's been a month now.
Preferred solution: Just my song titled reality removed
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