XuanHa D

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| map-marker Nantes, Pays De La Loire

My songs are frozen and they are not released

DistroKid - My songs are frozen and they are not released
DistroKid - My songs are frozen and they are not released - Image 2
Original review Dec 15, 2023
I released a song 2 months ago but my song has not been released by distrokid, I have to delete it and play it again, All songs have been deleted, I hope distrokid will reconsider and release a separate song, Song name0198********: Em Muốn Ta Là Gì Artist: Đặng Xuân Hạ,Upc: Thank you
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Pros:
  • Songs are all crashed by distrokid
Cons:
  • Work very slowly

Preferred solution: Deliver product or service ordered

Samuel B Blk

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Change artist name error because both of the names are the same

DistroKid - Change artist name error because both of the names are the same
DistroKid - Change artist name error because both of the names are the same - Image 2
My artist/name band been Change artist name error because both of the names are the same in its wont lets me put my name back on so I can post my music on my Spotify please can you help me put it back its been going on for like almost two months
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Preferred solution: My name back so I can post my music again

User's recommendation: artists name P.IG-G

frantz n Hvq

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| map-marker Kolkata, West Bengal

Withdraw issue

DistroKid - Withdraw issue
On Jan 24, I withdraw $50.33 But the money was rejected by my bank because the account was closed. I received an email from Distrokid to change my account on files and I did, but I still didnt receive it yet.
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Loss:
$50

Preferred solution: Full refund

Thabo S Rxv

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Refund

DistroKid - Refund
DistroKid - Refund - Image 2
My email does want to go through so I want my refund, i think i got hacked Please can I get my money back
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Loss:
$293

Preferred solution: Full refund

User's recommendation: Please i want my money back

tim s Bbo

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| map-marker Nantes, Pays De La Loire

Missing content

DistroKid - Missing content
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DistroKid - Missing content - Image 3
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All of my music content has disappeared.. it was never an issue before I need my music back on my profile asap this is highlifemello
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Loss:
$200

Preferred solution: All of my content restored asap

Wayne S Rmc
map-marker Bradenton, Florida

Song has been removed from Spotify iIt's been on there for a month and a half

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DistroKid - Song has been removed from Spotify iIt's been on there for a month and a half
The song Prey has been on Spotify for approximately a month and a half. Today its not available. I checked Deezer and its on there. I also have not received any royalties from DistroKid. You cant speak to a live customer service rep unless you pay them. Ive never experienced anything like it.
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User's recommendation: They start out looking good until you need to speak with someone.

Tobia B

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Money

DistroKid - Money
My money isnt on my DistroKid account anymore but it isnt in my back account either. It usually goes to my account but this time it didnt
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Loss:
$608

Preferred solution: Full refund

Kevynn H

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Account being manipulated

DistroKid - Account being manipulated
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SI think a 3rd party is manipulating my numbers in order to get my account banned , since they cannot used a playlist as that is trackable they are instead sending an overwhelming amount of fake saves to my song in an attempt to raise a red flag on my account , this I believe is a retribution for me giving an honest review on trust pilot of my experience with this company
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Pros:
  • Fast upload and processing of release
Cons:
  • Lousy customer service

Preferred solution: My song put back on Spotify I believe it was removed in error

User's recommendation: I am going to call out the name of this company I removed the review I did in trust pilot but they are still coming at me with fake numbers so I'll call them out in public in tweets and on social media if this continues

Resolved
Reginald M Hnz

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| map-marker Detroit, Michigan

Resolved: Streaming royalties.

DistroKid - Streaming royalties.
I'm not sure if this is the right number of streams for my top hit Ballin Like. I need to know the right numbers of streams for all of my songs on all platforms. You can contact me by number or text 517-928-****. This should be explained. I'm the artist Fresh Boy is the name. I want to talk to someone asap. Call me at 517-928-****
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| map-marker Johannesburg, Gauteng

I payed distrokid R251 but couldn’t get help I can’t even upload my songs but I payed and I have proof to show to everyone

I payed distrokid R251 but couldn’t get help I can’t even upload my songs but I payed and I...
Couldnt get the help that I needed from Distrokid and the sad part it that I took my last money and payed it but did not get and Excess to upload my Music then I try to reach out to them but couldnt get a solid response sometimes people take their things seriously but Distrokid doesnt care I am literally in Tears Cry
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User's recommendation: Never distribute your music with distrokid

Ouhid S Nro

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| map-marker Schifflange, Esch-Sur-Alzette

Luxembourg banks don't take checks

DistroKid - Luxembourg banks don't take checks
DistroKid - Luxembourg banks don't take checks - Image 2
My bank Spierkees BCEE in luxembourg town don t accept checks can you send the money to my bank account please and resile the check please
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Loss:
$744

Preferred solution: Full refund

Helmut T

He 91,56 € should be refunded immediately, I have already written to you about this several times. Apparently nobody knows what the other person is doing. The answers are always off-topic and someone

Die 91,56 sollten umgehend zurückerstattet werden, ich habe Ihnen dazu bereits mehrfach geschrieben.

AntwortcheinEnDe weiß nieMannd, War deR andeRe tut.

sterben Antwortde sind immäh VonfTopisch und irgendjemand anderes schreibt immer etwals

und hat keine Ahnung, Krieg MEs mir passiert ist.

WirR nichtaufpasst, zahlt, und daS wollte mein nichT.

Es ist einAh schwierichg, Ihre Seizehn zu VersTehen.

Ihr UmgAng mit ProfibleBenehmen ist sehr schlecht organisiert.

Haben Sie immäh neinCH Nische war nicht erkannicht, dass deR Fehläh durch IhRe Wirbsite verursaCht wurdede?

ICHCH hatte für das mittlere Angebot bezahlt und plötzlich eine weitHier Bin bestenellung von

91,56 , von dereich nichts weiß.

Bitte erstatten Sie den Betrag von 91,56 umgangend zurück. ICHch hofZum Beispiel, DArsch es passierenichert, Sonst Behälter ich gezwungeN,

Wirltweit Ich bin im Internet uNterwegs zu sein und kann DISTROKIT nicht mehRempfehlen.

Ich habe ein TunKument, das sterben Übergewichte von meiner Karte

Seilt.

Ich kann mich nicht erinnern, diese Überweisung vorgenommen zu haben zHast du?

Ich Hoffe, Sie klSindn Endelich, Krieg Halloäh palssiähmDas ist Europäische Sommerzeit.

Ich hatte das mitTlere Eingebot gewollt.

und später vielleicht mehr gemacht, aber dann sollte ich alles löschde,

ÖBwohl ichCH Es ist schönht Wollte. Sie hängen durchzehn, ähmst deinN könntejetztir Dals Geld zurückschickende. Das kann niemUnd durchschauen.

Ja, dann schick Sdh Dals Geld in Höhe von 91,56 zurück.

Verwendung eines Dokuments als BeweichS

H:W; TEUBNER - ZUKUNFT WELLE MUSICHC

Ich kanN Mich nichtbei TIDAl regisversuchenren.

Ich bin übähm Sie sind gekommen und bijetztAhrscheinlich nicht mehr bei Ihnde registriert.

Aber es kAnn Nicht seiIn, dass ichine Videoeos

Dort sind drinnd. Ich komme nicht mehr Zügel.

Wie soll ichhCH zu Meinem Gelsd kommde, ichH wurde von EURähm Seite gelöscht, obwohl ich es nicht wollte, hier ist einiges scHief Gelaufde.

Bitte kläRen SieeS.

Das ist der Betrag, der einfach von meinem Konto abgebucht wurde, obwohl ich nichts darüber weiß, dass ich eine zweite Bestellung bei DISTROKID aufgegeben habe.

Außerdem lautet der Firmenname auf meiner Überweisung Distrokid.

Wegen der 91,56 haben sie mich noch nicht kontaktiert.

Es ist schon 1 Woche her.

Es passiert nichts und meine Mail wird nicht beantwortet, sondern weitergeleitet.

Es passiert nichts mehr.

Ich habe gelesen, dass auch andere große Probleme mit dem Unternehmen haben.

Dieser Betrag wurde einfach von meinem Konto abgebucht, obwohl ich das nicht getan habe habe

habe irgendetwas wurde bestellt. Ich möchte eine neue Karte mit einer anderen Kontonummer.

Das ist wahrscheinlich Betrug.

Warum heißt die Kartenzahlung DISTROVID statt DISTROKID?

20.02.2024 Kartenzahlung -91,56 EUR Das wurde nicht bestellt

Grund der Zahlung DISTROVID//NEW YORK/US 18-02-2024T06:28:05 Kartennr.

535499****994086 Gebühr 1,57 EUR

DistroKid LLC

34 Dritte Allee, Nr. 183

New York, New York 10003

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Loss:
$11
Pros:
  • Keine
Cons:
  • Schlechter service

Preferred solution: Full refund

Michael K Ybh

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Why am I being billed twice in less than a month?

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DistroKid - Why am I being billed twice in less than a month?
Hello. I paid for my account which is linked to this email on January 23. Now it's saying I need to pay again and I do not understand completely. I only uploaded one song and thats it. I also have proof of the transaction. Thank you
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Loss:
$20

Preferred solution: Full refund

Resolved
Jimmy D Vcd

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| map-marker Nantes, Pays De La Loire

Resolved: I am desperately in need of a refund.they are completely ignoring me

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DistroKid - I am desperately in need of a refund.they are completely ignoring me
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DistroKid - I am desperately in need of a refund.they are completely ignoring me - Image 4
Updated by user Oct 23, 2023

Company fixed the issue and I have been provided with apology. After dozens of emails, complaints posted on this website,being ignored on Facebook messenger,and also making comments on their Facebook page, I eventually received an email agreeing to refund all of the money taken,including my subscription cost.

so far I have only received 2 of the smallest amounts. There is still no sign of the large sum.

I hope it actually does appear,because they have issued me with emails saying all the amounts are being processed. So now I wait.

Updated by user Oct 19, 2023

After ignoring dozens of emails,messages and comments for a full week, they waited until I made the decision to completely delete my Distrokid profile,and therefore lose 2 years worth of music uploads. Then I got a reply saying I would receive a *** mention of how...

Updated by user Oct 16, 2023

They are completely ignoring my emails,fb messenger messages and comments on their FB page

Original review Oct 16, 2023
A large amount of money has been taken from my bank account and I have been trying to get it refunded for since i discovered the charges,but i am getting no reply to my desperate emails. I am very upset.this is causing me extreme hardship,and i will be unable to make my rent payment until it is refunded.

I have no idea what the charges are for, and as far as i know all i have with distrokid is my yearly subscription. I do not choose any extras as i cannot afford them. I am absolutely desperate to get the charges back please. If i have to delete my account for that to be allowed then inwouldndo so,but i hope thats not necessary.

Ive sent many many emails,chats with the bot Dave,and facebook messenger messages are also ignored.

I am genuinely fearfull of being evicted if i cannot be refunded. Please help me
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Loss:
$60
Pros:
  • Its great if anyone buys
Cons:
  • Completely ignore any problems whatsover
  • Chat bot is absolutely infuriating and unhelpful

Preferred solution: Full refund

User's recommendation: Please be extra EXTRA careful with them. I have no idea what the 60 dollars charges are for

Sari A Bov

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Disable drag

DistroKid - Disable drag
هذه التغييرات على رصيدك وفوائدها أو عملياتها. تعتبر هذه النقاط ونتأكد دائما من حصولك على 100% من أرباحك. هذه التغييرات على رصيدك وفوائدها أو عملياتها. تعتبر هذه النقاط ونتأكد دائما من حصولك على 100% من أرباحك. هذه تعديلات على رصيدك وليست أرباحا أو عمليات سحب. تعتبر هذه التعديلات عادية ونحن نتأكد دائما من حصولك على 100% من أرباحك.
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Pros:
  • Disable drag
Cons:
  • Disable drag

Preferred solution: Disable drag